Shipping policy
Ronex Sports Shipping Policy
Order Processing
All orders are processed within 3–4 business days (Monday through Friday, excluding federal holidays). Orders placed after 2:00 PM ET will be processed the following business day.
Domestic Shipping (United States)
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Standard Shipping: 3–5 business days
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Expedited Shipping: 2–3 business days
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Free Shipping Threshold: Orders exceeding $75 qualify for standard shipping at no additional charge
International Shipping
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Available to select countries
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Typical delivery time frame: 7–15 business days after processing
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Customers are responsible for all customs fees, import duties, and taxes
Shipping Costs
Shipping costs are calculated at checkout based on:
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Destination
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Package weight and dimensions
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Selected shipping speed
Order Tracking
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All shipments include tracking capability
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Tracking information will be emailed upon shipment
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Customers can monitor delivery progress through our website
Delivery Considerations
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Signature may be required for certain shipments
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Please ensure your shipping address is complete and accurate
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We cannot guarantee delivery dates
Address Changes
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Must be requested within 1 hour of order placement
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Additional fees may apply for address modifications after shipment
Shipping Issues
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Report missing packages within 14 days of the shipment date
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Claims for lost shipments will be investigated on a case-by-case basis
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We are not responsible for delays due to incorrect addresses or recipient unavailability
Holiday & Peak Periods
During high-volume periods (November through January):
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Processing times may extend by 1–2 business days
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Delivery estimates may be affected
Contact Information
For shipping inquiries, please contact our customer service team:
Email: info@ronex.us
Phone: +1 (276) 206-3756 (ET business hours)