Shipping policy

Ronex Sports Shipping Policy

Order Processing

All orders are processed within 3–4 business days (Monday through Friday, excluding federal holidays). Orders placed after 2:00 PM ET will be processed the following business day.

Domestic Shipping (United States)

  • Standard Shipping: 3–5 business days

  • Expedited Shipping: 2–3 business days

  • Free Shipping Threshold: Orders exceeding $75 qualify for standard shipping at no additional charge

International Shipping

  • Available to select countries

  • Typical delivery time frame: 7–15 business days after processing

  • Customers are responsible for all customs fees, import duties, and taxes

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Destination

  • Package weight and dimensions

  • Selected shipping speed

Order Tracking

  • All shipments include tracking capability

  • Tracking information will be emailed upon shipment

  • Customers can monitor delivery progress through our website

Delivery Considerations

  • Signature may be required for certain shipments

  • Please ensure your shipping address is complete and accurate

  • We cannot guarantee delivery dates

Address Changes

  • Must be requested within 1 hour of order placement

  • Additional fees may apply for address modifications after shipment

Shipping Issues

  • Report missing packages within 14 days of the shipment date

  • Claims for lost shipments will be investigated on a case-by-case basis

  • We are not responsible for delays due to incorrect addresses or recipient unavailability

Holiday & Peak Periods

During high-volume periods (November through January):

  • Processing times may extend by 1–2 business days

  • Delivery estimates may be affected

Contact Information

For shipping inquiries, please contact our customer service team:
Email: info@ronex.us
Phone: +1 (276) 206-3756 (ET business hours)